Information System Assginment 2 M2

Issue	Description	What the organisation has to do
Employment law	This is aimed at protecting the health, safety and rights of employees	Employers must provide safe premises and machinery. They must ensure that workers health is not affected by their work.
Consumer Protection	This is aimed at making sure that businesses act fairly towards their consumers – especially since consumers are sometimes in a much weaker financial position.	Consumer protection imposes additional costs to businesses since they have to comply with the laws. If they do not comply they risk fines and ultimately being put out of business by the courts of law.
Competition law	Competition law aims to ensure that fair competition takes place in each industry. Governments believe that greater competition leads to lower prices, better quality goods and a wider variety of products.	Competition Commission (CC) and the Office of Fair Trading (OFT) investigate any business that has more than 25% of the market share, especially if it merges with another business. They may feel that the business has too much power and can set high prices and provide poor quality products. The CC and OFT has the power between them either to fine these businesses, or prevent the merger taking place.
A business cannot claim to be an ethical firm if it ignores unethical practices by its suppliers	Use of child labour and forced labour,Production in sweatshops,Violation of the basic rights of workers, Ignoring health, safety and environmental standards	Pressure for businesses to act ethically Pressure groups are a good example of this. Pressure groups are external stakeholders they Tend to focus on activities & ethical practice of multinationals or industries with ethical issues, Combine direct and indirect action can damage the target business or industry ** first link
Employee Working Conditions	employers must be aware of the safety of their work environment and if they have compensated employees for all the time they have worked	an employer who requires an employee to work without pay or who creates an unsafe working environment can face legal action.
Company Location Operational issue http://www.ehow.com/info_8254248_operational-issues-business-plan.html	whether the location of the business is appropriate. For example, a long-haul trucking company should be close to the interstate highway system and have good access to service roads. Companies that ship by rail should have access to rail lines.	The workforce should not face unusually long distances to travel to and from work. Business facilities should be large enough to allow for future expansion.
Customer services	Poor customer service and customer skills, incorrect information, non delivery of items and no knowledge, or contact to customers	Employees should have proper customer service training, this could be bad for business in the future as will lose customers